News

Fly for free? Web glitch sells tickets for practically nothing

Fly for free? Web glitch sells tickets for practically nothing

United Airlines' planes are seen at the Newark Liberty International Airport in New Jersey, July 2, 2013. Photo: Reuters/REUTERS/Eduardo Munoz

By Lisa Maria Garza

(Reuters) – An unknown number of United Airlines customers purchased U.S. flight tickets for practically nothing for a short period on Thursday when the company’s website displayed some fares at zero but there’s no guarantee anyone will be able to use the tickets.

“One of our filings today contained an error which resulted in certain fares displaying as zero,” United Airlines spokeswoman Jennifer Dohm said in an email. “We have corrected this error.”

The airline said it temporarily shut down its website and stopped booking flights through its phone center for approximately two hours before resuming operations after the error was fixed.

Miscellaneous airport fees may have resulted in some passengers paying a nominal cost for the tickets. United was still debating if it will honor the fares purchased or if customers are out of luck.

“We are in the process of evaluating this and as always we will do what is appropriate,” Dohm said.

Recent Headlines

2 hours ago in Entertainment

Doritos, Esurance early ad winners on social media during Super Bowl

Fresh
beyonce

From the cute and trendy to the downright creepy, Super Bowl 50 was full of ads to remember - and a few that we'd like to forget.

2 hours ago in Entertainment, Sports

TWITTER REACTS: Super Bowl 50 halftime show

Updated
Coldplay singer Chris Martin sings during halftime of the NFL Super Bowl 50 football game between the Denver Broncos and the Carolina Panthers, Sunday, Feb. 7, 2016, in Santa Clara, Calif. (AP Photo/David J. Phillip)

Coldplay has a lot of fans ... but most of them were not on Twitter on Sunday night.

2 hours ago in Entertainment, Sports

Coldplay, guests rock Super Bowl 50 halftime

Updated
Beyoncé, from left, Coldplay singer Chris Martin and Bruno Mars perform during halftime of the NFL Super Bowl 50 football game between the Denver Broncos and the Carolina Panthers, Sunday, Feb. 7, 2016, in Santa Clara, Calif. (AP Photo/Julio Cortez)

Coldplay, Beyoncé, and Bruno Mars brought down the house on Sunday night for an unforgettable Super Bowl halftime show.

2 hours ago in Sports, Trending, Viral Videos

WATCH: Super Bowl 50 commercials

Updated
14-overlay-1

A 30-second commercial spot on Super Sunday can cost up to $5 million. Which Super Sunday ad was your favorite?

1 day ago in Music

This week’s top country tracks

thomasrhett

LISTEN: This week's top country tracks, according to the latest Billboard chart.